Privacy Policy

Dolce Vita Italian School operates at dolcevitaitaliano.com. We provide online Italian language courses and related educational services to students worldwide, primarily in the United States and United Kingdom.

Our contact for data-related enquiries: info@dolcevitaschool.com

We collect information in the following ways:

• ✓Account information: name, email address, and password when you register.
• ✓Profile data: your Italian level, lesson history, and learning preferences.
• ✓Payment information: processed securely by our payment provider (Stripe). We do not store card numbers.
• ✓Usage data: pages visited, lesson completion, quiz results, and device/browser information.
• ✓Communications: messages you send us via the contact form or email.
• ✓Level test results: your answers and score from our Italian placement test.

We use the information we collect to:

• ✓Provide and personalise your learning experience.
• ✓Process lesson bookings and payments.
• ✓Send you lesson reminders, progress updates, and administrative emails.
• ✓Respond to your enquiries and support requests.
• ✓Improve our courses, website, and teaching materials.
• ✓Meet our legal obligations under GDPR and UK GDPR.

We will only send you marketing emails if you have opted in. You can unsubscribe at any time via the link in any marketing email.

We process your personal data on the following legal bases:

• Contract performance: to deliver lessons and manage your account.
• Legitimate interests: to improve our services and prevent fraud.
• Consent: for marketing communications and optional cookies.
• Legal obligation: where required by law.

We use cookies and similar technologies to:

• Keep you logged in between sessions (essential cookies).
• Understand how visitors use our site (analytics cookies — only with your consent).
• Remember your preferences.

You can manage or withdraw your cookie consent at any time through your browser settings. Essential cookies cannot be disabled as the site would not function without them.

We do not sell your personal data. We may share it with trusted third-party providers solely to operate our service:

• Stripe — secure payment processing.
• Calendly — lesson scheduling.
• Zoom / video platform — delivering live online lessons.
• Email service provider — sending transactional and booking emails.

All third parties are contractually required to handle your data in accordance with GDPR and applicable data protection law.

We retain your account data for as long as you have an active account with us, plus an additional period of up to 3 years for legal and tax purposes. Lesson recordings (where applicable) are deleted after 30 days unless you request otherwise.

You may request deletion of your account and personal data at any time — see “Your rights” below.

Under GDPR (EU) and UK GDPR you have the right to:

• →Access the personal data we hold about you.
• →Correct inaccurate or incomplete data.
• →Request deletion of your data ("right to be forgotten").
• →Restrict how we process your data.
• →Object to processing based on legitimate interests.
• →Data portability — receive a copy of your data in a machine-readable format.
• →Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at info@dolcevitaschool.com. We will respond within 30 days.

If you are located in the EU or UK, your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses approved by the European Commission).

We use industry-standard security measures including encryption in transit (HTTPS/TLS), secure authentication, and access controls to protect your personal data. No method of transmission over the internet is 100% secure, but we take all reasonable steps to protect your information.

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by placing a notice on our website. The date at the top of this page reflects when the policy was last revised.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: